Turn the expertise inside your business into marketing assets that build trust

Financial services firms are full of expertise. The challenge is capturing it.

We use our Expert Insight Method™ to interview your subject matter experts and transform their knowledge into unique thought leadership, site content, white papers, and other valuable marketing assets.

Trusted by:

Your business already contains the expertise

Your marketing team doesn’t need more ideas. They need more access to the people who have them.

Every financial services organisation has specialists whose knowledge could become outstanding marketing content. The challenge is how busy they are.

The Expert Insight Method™ gives marketing teams a repeatable way to capture that expertise without asking subject matter experts to spend days writing.

We don't ask your experts to write. We just ask them to talk.

We don’t expect your busy specialists to produce a first draft. Our senior financial services writers interview the people who know your business best.

Those conversations dig deep into the insight, judgement and experience that AI can’t generate and questionnaires rarely capture.

For 20 years, we’ve been using our Expert Insight Method™ to transform the unique expertise that your business is built on into credible, powerful marketing content.

Start with a Pilot piece

We understand that trusting a new partner is a leap of faith. That’s why clients start with an Expert Insight Pilot (test piece) to see how we handle their subject matter.

No contract. No commitment. Just £600(+VAT). Delivered in 5-10 working days.

Please note that we have a consistently high demand for pilot articles. Book yours as soon as possible to avoid a long wait. 

"Wouldn’t it be quicker and cheaper to use AI?"

AI can produce a draft quickly. But that’s only one part of the internal production process. See what a publishable article may really be costing your team.
Compare the costs

We partner global financial brands and fast-growing fintechs

For over 20 years, we’ve been writing effective, compliance-ready content for some of the world’s best-known financial brands and most exciting start-ups. A few of our success stories offering professional copywriting services…

Connecting to SMEs: American Express
We worked with American Express over three years to create powerful case studies and guides to support SME merchants that accept AmEx. Our work gave the business: “…better engagement and conversions than ever before.” (Sneh Patel, Head of Merchant Marketing, American Express). Merchant portal.

Invesco Logo - Financial copywriting by Alex Genn Copywriting
Site content that matters: Invesco
Over two years, we worked with Invesco to write all the content for a new online trading portal for their clients. This involved collaborating with multiple in-house teams and agencies. The site was a huge success, and the voice we developed was adopted across marketing. Website.
Growth to acquisition: PassFort
Our thought leadership content helped this start-up in the regtech space quickly develop a rich trove of highly regarded content. We used interviews and research to deliver insight to readers and give this small business instant gravitas, building the brand, driving sign-ups, and ultimately contributing to their acquisition by Moody’s Analytics

 

Knowledge hub development: Atradius
Over four years, we’ve helped Atradius Credit Insurance build a rich content hub. This highly regarded repository of insights has given the business a firm foundation to utilise LinkedIn and other channels to drive site traffic and build the brand. Knowledge hub.

What we help you create

From a single 30-minute expert interview, we can produce:

Clear, compliance-ready content that builds trust and gets through stakeholder review

Financial content

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Interview-led articles and insight pieces that illuminate and differentiate your expertise.

Thought Leadership

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Content that reflects your business accurately and stands up to scrutiny.

Annual Reports & ESG/Sustainability

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Turning in-house expertise into compelling, credible marketing content.

Insurance content

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Messaging that helps prospects understand and trust you quickly.

Website content

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Clear, credible messaging for complex and fast-moving products.

Fintech content

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We transform your experts' insights into valuable client communications and marketing.

Wealth / Asset Management content

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Fact/credibility checking, style development and building human connection

AI content you can trust

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What our clients think

The content has helped us achieve better engagement and conversions than ever before.

American Express

Sneh Patel, Head of Merchant Membership

“…highly adept at turning complex financial services and tech-related topics into easily readable prose and great at adhering to deadlines.”

LineData

Jeffrey Schenck, VP Product Marketing (EMEA)

The process was seamless, the writing exceptional, and the service delivered everything promised.” 

Rathbones Investment Management

Louise Willows, Senior Marketing Manager,

“They gave us a direct relationship with the writer, who returned great results in the deadlines we needed.”

SPF Private Clients

Adam Cheesman, Digital Marketing Director

The writers are knowledgeable, professional and expert in their work. The articles are well researched, interesting and intelligent.

Moody’s Analytics

Lexi Fox-Mills, Senior Content Manager

“Alex and co are a team of enthusiastic, flexible, and reliable writers. It’s been great working with them.” 

TriplePoint Investments

Hal Briggs, Marketing Content Manager

Our methodology

Our tried-and-tested approach, the Expert Insight Method™, has been honed over the past 20 years. It ensures we deliver the copy that you need, with as little time from your experts as possible.

By giving you a senior-level writer who works as an extension of your team, with support and oversight, we ensure a successful outcome every time. But don’t take our word for it; see for yourself with a no-commitment, fixed-fee Expert Insight Pilot (test piece).

Expert Insight Method™

1. Understand the objective, planning the topic

Every project starts with a conversation. We work closely with marketing to discuss your goals, audience and potential topics. Who are you trying to reach? What do they need to understand? What business outcome are you trying to achieve? Once a topic is defined, we understand the objectives for marketing and develop specific interview questions for the subject matter expert.

2. Structured interview

Our experienced financial services writers interview your subject matter experts, asking the questions that uncover practical experience, original thinking and commercial insight. Most interviews last around 30 minutes (or more for longer pieces). Your specialists don't need to prepare a draft. They simply need to talk about what they know.

3. Writing and refinement

Using those interviews, research and other material you've provided, we create content that's clear, authoritative and written in your tone of voice. Every piece is written by an experienced financial services writer who understands the importance of accuracy, clarity and compliance. You'll have the opportunity to review the draft, suggest changes and involve any internal stakeholders. Three rounds of amends are included.

4. Compliance review

We deliver compliance-ready copy that your compliance team will find straightforward to review, to accelerate sign-off.

5. You publish insightful, powerful marketing content

You'll receive unique, compelling content that can be repurposed across multiple channels.

We're a good fit if:

You’re a financial services firm or fintech

Your content goes through compliance review

You need thought leadership that actually differentiates

Internal teams are stretched

You need senior-level expertise

You want a specialist rather than a generalist

If that sounds like your business, we’ll be a highly effective partner for you.

Why choose Alex Genn Copywriting?

When your content needs to drive real business results, experience and expertise matter. With 25 senior-level writers, we guarantee a mature, collaborative approach that delivers what you need, every time. 

20+ years of proven results
We’ve been delivering high-authority content for major brands since before “content marketing” was even a term. Our track record speaks for itself, from HSBC and Invesco to Ratbones and Moody’s.
Senior-level writers only
Every piece of content is crafted by experienced professionals who understand how to transform your expertise into compelling, results-driven copy that establishes thought leadership.
Interview-driven approach
Through top-level interviews and in-depth analysis, we capture the unique insights that make your company special, creating original content that truly differentiates you from competitors.
Compliance & industry expertise
Working with regulated industries like financial services requires specialist knowledge. We understand FCA guidance and create content that’s ready for Compliance to check and sign off quickly.
End-to-end content solutions
From thought leadership and SEO web content to annual reports and internal communications, we handle every aspect of your content needs with consistent quality, on brand, message, across all your channels.
Expert Insight Method
Our tried-and-tested method enables us to create a wealth of high-value marketing assets (LinkedIn, thought leadership, articles, case studies, etc.) from a 30-minute interview with your subject matter expert.

Ready to turn your in-house expertise into valuable content?

If you need content that’s clear, credible and ready to stand up to scrutiny, we can help.

Try us with no ongoing commitment, for a low-cost, flat fee. Request your Expert Insight Pilot today.

Please note that we always have a large number of requests for Pilot articles, so please request yours early, to avoid a lengthy delay.

FAQs

Will the content be any better than what we already produce?

That depends on what’s missing from the current process. If your team already has the time, subject access and specialist editorial capability to produce strong content consistently, external support may not improve it.

Our value is greatest when good internal knowledge is not making it into the finished work. We interview the people who hold that knowledge, identify the strongest argument and develop it into content with a clear purpose. The result should contain real experience, useful examples and a recognisable point of view, rather than information that could have been assembled from the same public sources as every competitor.

The £600 Pilot gives you a practical way to compare the finished article with your existing output before making a larger commitment.

Will the work sound like us, or like a ghostwriter?

Our work begins with your organisation’s expertise, not with a generic content template. We use expert interviews to understand the language, experience, opinions and examples that make the perspective genuinely yours.

The writer then shapes that material for the intended reader and develops it in your organisation’s tone of voice. Your expert and marketing team review the draft for accuracy, nuance and brand fit, with three rounds of amendments included.

We do not manufacture a point of view on your expert’s behalf. We help them express the point of view they already have without asking them to become a writer.

The £600 Pilot gives you a practical way to compare a finished article with your existing output before making a larger commitment.

What if our subject-matter expert isn’t good at interviews?

They don’t need to be. Our writers prepare the questions, guide the discussion and ask follow-ups when an answer needs an example, explanation or evidence.

Experts often assume too much knowledge, use technical shorthand or overlook what is most interesting about their own experience. A senior interviewer recognises where to slow down, probe further or approach the subject from another direction. Even a cautious or concise expert can provide valuable material when the conversation is properly prepared and managed.

Your expert’s job is simply to share what they know. It’s our job to find the most pertinent material and turn it into content.

Will the work pass Compliance?

Your organisation retains responsibility for formal Legal and Compliance approval, so no external writer should promise that a piece will automatically pass review.

What we always do is write with regulatory scrutiny in mind from the beginning. Our financial-services writers understand the need to avoid unsupported claims, careless certainty, ambiguous language and oversimplification. We also respond to stakeholder feedback and include three rounds of amendments in the Pilot.

The objective is not to bypass Compliance. It’s to give reviewers a clear, carefully developed draft and reduce avoidable friction during the approval process.

We already have a content team or agency. Why would we need you?

You may not need to replace either. We often create the most value as an extension of an existing team, providing specialist capacity for work that is difficult to deliver internally.

That might mean interviewing senior experts, handling technically complex subjects, supporting a peak in workload or building a more dependable thought-leadership pipeline. Your internal team retains control of strategy, campaigns, brand and approval. We take responsibility for turning the expertise into finished content.

The service is intended to strengthen a capable team, not imply that its existing people or suppliers are inadequate.

How will we know whether the content is producing a return?

A single piece cannot honestly guarantee leads or revenue. Its value depends on the audience, subject, distribution and role it plays in the wider marketing programme.

Before developing any piece, we establish who it is for, what that audience should understand and what purpose the content needs to serve. Depending on the brief, that may include supporting a campaign, demonstrating authority, helping sales conversations, educating intermediaries or creating material that can be reused across several channels.

The most useful measures are therefore agreed around the purpose of the asset, such as engagement, qualified traffic, campaign response, sales usage or contribution to a wider content programme.

Why use Alex Genn Copywriting rather than a freelancer or general agency?

We combine direct access to a senior writer with the range and capacity of a wider specialist team. Alex Genn Copywriting has 25 senior-level writers, each with at least 15 years’ experience, and we match the writer to the subject and asset required.

Unlike a general agency, financial services is not an unfamiliar account that must be learned from the beginning. Unlike relying on one individual, you have access to a broader range of specialists and more dependable capacity. Alex remains involved and oversees every project.

There are no junior writers learning on your brief and no unnecessary account-management layers between you and the person doing the work.

Is £600+VAT really the full price for the Pilot?

Yes. The £600+VAT Pilot covers one complete article (or other piece, such as a web page or case study) of up to 1,000 words. It includes the subject-matter expert interview, angle development, supporting research, writing and three rounds of amendments.

The Pilot is not a sample paragraph or a reduced-quality trial. It is intended to show you the actual process and standard of work before you consider a longer relationship. There is no contract and no obligation to commission anything else.

Longer or substantially different assets, such as white papers and research-led reports, require a separate quotation. We will agree any change in scope before beginning the work.

What happens after the Pilot article?

That is entirely your decision. You can stop after the Pilot and retain a complete, usable article with no further commitment.

If the process works well, we can provide occasional support, develop a regular thought-leadership programme or use further expert interviews to create a consistent pipeline of articles and related marketing assets. The relationship can be shaped around your team’s capacity and priorities rather than forcing you into a fixed package.

The Pilot is designed to answer the most important question first: can we understand your organisation and produce genuinely useful work?

How do you handle confidential information and the use of AI?

We treat client information, interview material and unpublished drafts as confidential and use them only for the agreed work. We can also work under an appropriate confidentiality agreement where required.

Because policies and technical arrangements can differ by project, we agree in advance what information may be shared, whether interviews will be recorded and what restrictions apply to the use of AI tools. Sensitive or regulated information should never be placed into an external system without the appropriate permission and safeguards.