Frequently asked questions

What copywriting services do you provide?
We specialise in thought-leadership content (blogs, articles, white papers, case studies), SEO-optimised website content, email communications, internal communications and training materials, and comprehensive annual and ESG reports. Our senior-level writers have over 20 years of experience creating high-authority content for major brands.
How do you ensure the content reflects our brand voice?
We begin every project with detailed brand voice guidelines and may conduct interviews with your team to understand your expertise and viewpoint. Our writers then craft all content to match your specific tone, style and messaging, ensuring consistency across all materials.
What makes your thought-leadership content different?
We combine our own research with top-level interviews to capture the unique expertise and insights that make your company special. This approach creates original, high-authority content that positions you as a leader in your sector and drives brand reputation, enquiries, and sales.
Do you offer SEO copywriting services?
Yes, we create clear, compliant, search-engine-optimised website content that balances user experience with search visibility. Our SEO copywriting maintains your brand voice while incorporating relevant keywords naturally to improve your search rankings.
What types of companies do you work with?
We specialise in financial copywriting but also work with a diverse range of clients, from major corporations like HSBC, Tesco, Santander, and Virgin, to government organisations and charities including 10 Downing Street, Visit Britain, NSPCC, and Mencap. Our expertise spans financial services, technology, retail, travel and the charitable sector.
How long does a typical copywriting project take?
Project timelines vary depending on scope and complexity. A single blog post or web page typically takes a few days, while comprehensive projects like annual reports or complete website rewrites can take much longer. We’ll provide a detailed timeline during our initial consultation.
Do you provide copywriting training?
Yes, we offer copywriting training from seasoned, active professionals to help grow your team’s skills. Our training covers everything from basic copywriting principles to advanced techniques for creating engaging, effective content that drives results.
What’s included in your annual report copywriting service?
Our annual report service goes far beyond presenting data; we express the heart of your brand to tell a compelling story that keeps readers engaged. This includes narrative development, stakeholder messaging, ESG reporting and investor relations materials that effectively communicate your achievements and vision.
How do you handle internal communications projects?
We create regular must-read content that keeps your people informed and engaged, including case studies, event coverage, how-to guides and training materials. Our branded internal content brings connection and value to colleagues throughout your organisation.
What’s your process for creating web and app content?
We start by understanding your user journey and business objectives, then create clear, compliant content that’s optimised for both search engines and user experience. For mobile apps, we focus on easy-to-navigate content that guides users effectively through your interface.
How do you ensure content compliance for regulated industries?
With over 20 years of experience working with financial services and other regulated sectors, we understand the importance of compliance. We ensure all content meets industry regulations while maintaining clarity and engagement for your target audience.
What makes your email communications effective?
We create email communications that light up inboxes with unique, valuable insight rather than generic promotional content. Our approach focuses on providing genuine value to your subscribers while subtly driving engagement and conversions.
How do you measure the success of copywriting projects?
Success metrics vary by project type but typically include increased brand reputation, improved search rankings, higher engagement rates, more qualified enquiries and ultimately, increased sales.
What information do you need to start a project?
We typically need brand guidelines, target audience information, project objectives, any existing content or reference materials, and access to key stakeholders for interviews. The more context you can provide about your goals and challenges, the better we can tailor our approach.
How do you price your copywriting services?
Our pricing depends on project scope, complexity, and timeline. We provide detailed quotes after understanding your specific requirements. Our senior-level expertise and 20+ years of experience with major brands ensure you receive exceptional value and results-driven content.

Still have questions?

Get in touch to discuss your copywriting needs and learn how we can help position your brand as a thought leader in your industry