How to create FCA-compliant content that is clear, fair and not misleading

What does “clear, fair and not misleading” actually mean? “Clear, fair and not misleading” is one of the most widely quoted FCA requirements. But in practice, many marketing teams still treat it as a wording exercise. The FCA’s Consumer Duty guidance makes it clear that this is not enough. Communications must actively support customer understanding...

What the FCA really means by consumer understanding (and why most financial promotions fall short)

How do you create FCA-compliant content that improves consumer understanding and reduces regulatory risk for financial promotions? Good question. We’ve looked at the latest FCA guidance… What is consumer understanding according to the FCA? Consumer understanding means ensuring that customers can: – Understand product features, risks and costs  – Make informed financial decisions  – Compare...

Insurance SEO copywriting: how to rank without losing clarity

Here’s a question worth sitting with: If your insurance website ranks on page one but the copy reads like a compliance checklist, what have you actually achieved? This is the real tension in insurance SEO copywriting. On one side, search engines reward relevance, authority and keyword coverage. On the other, your audience of risk managers,...

How fintech brands can balance innovation with reassurance

How do you promote innovation without making your fintech brand sound risky? It’s one of the most common messaging challenges for fintech marketing teams. Your solution may genuinely push boundaries. It might automate processes, simplify compliance or transform payments infrastructure. But, whatever its superpower, when your messaging focuses too heavily on disruption or novelty it...

Corporate annual reporting – transparency and positivity

Treading the transparency tightrope  Ever felt your annual report swings too far towards regulatory tick-boxes or feels like a marketing brochure? Striking the right balance between transparency in corporate annual reporting and an upbeat narrative is crucial. Investors and stakeholders expect honesty about risks, performance and governance. They also want proof of progress, growth and...

AI content: why you need a professional copy editor

Let’s talk about the latest content creation revolution. AI has arrived, promising to solve our writing challenges with lightning-fast content generation. Sounds promising doesn’t it? But it’s now clear that without a professional copy editor, your copy is, at best going to be indistinguishable from your competitors’ content. And at worst, you might be endangering...

Investor Communications – striking the balance

When we think about investor communications, the annual report is a crucial document, a testament to the year’s wins, challenges and transitions. It’s a narrative that goes beyond numbers and legal necessities, weaving a story that needs to resonate with its most critical readership: the investors. At the same time Environmental, Social and Governance (ESG)...

Annual Report Copywriting – Navigating the Nuances

Annual report copywriting is a unique beast in the corporate communication jungle. It’s a blend of art and science, requiring a deft touch to balance informative content with engaging storytelling. As seasoned professionals specialising in annual reports, we’ve seen our fair share of pitfalls that can ensnare even the most diligent of writers. So, grab...

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Alex Genn Copywriting
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